DISASTER RESTORATION

Water Mitigation

Water damage in your home or office is something you may never have had to consider. When you do, you need professionals to restore those things that make your house a home or an office functional. Experienced technicians are vital for successful restoration. Our water damage specialists have all completed advanced training and are experienced in the handling of water damage mitigation, dehumidification systems, mold, corrosion control, sewage contamination clean-up and reinstallation techniques. We strive to remain technologically advanced through weekly training sessions and technical updates.

Emergency Water Removal

Category I Water

Sanitary or "clean" water sources, sources that do not cause an initial health threat. Sources include broken water pipelines, tub and sink overflows, appliance water line failures, hot water heater ruptures, falling rainwater and broken toilet tanks.

Category II Water

Unsanitary or "gray" water sources contain some degree of contamination. "Gray" water sources include, but are not limited to; appliance overflows from dishwashers, washing machines, toilet bowls with some urine, aquariums and waterbeds.

Category III Water

Unsanitary or "black" water sources always contain pathogenic agents. "Black" water sources include; municipal sewer lines, sea and ground surface water, rising water from rivers and streams and certain types of sprinkler systems.

Complete Structural Drying

We will extract as much water as possible, then continue drying using commercial dehumidification and other specialized drying equipment to "pull" the water that has become entrained in the structure. Whatever is required to dry the structure to prevent further damages from occurring will be done by professionally trained technicians.

Sewage Contamination Clean-up

Porous materials such as pad, carpet, paper, ceiling tiles, books, etc. cannot be salvaged and must be disposed. Hard, non-porous surfaces can be cleaned and sanitized.

Successful clean up of sewage damaged structure and personal property requires that restoration professionals adhere to the Institute of Inspection, Cleaning and Restoration Certification's Standard and Reference Guide for Professional Water Damage Restoration S500-99 (IICRC Standards.) The standards ensure all parties of thorough, cost effective and expeditious services.

Click here for Customer Information on Category III Water (pdf)

Pack-Out, Moving & Storage

When required, we clean, box, and store your belongings for the duration of the reconstruction and restoration. Clothing, furniture and electronic equipment (ex., computers and home audio) can often be saved and rejuvenated through the use of advanced restoration techniques.

A timely response to water intrusion significantly limits costly damage and reduces health concerns, as water damage is progressive. The longer the exposure, the greater the risks. See our downloadable "Category III" brochure for more information.

ServiceMaster cleaning and restoration processes enable your insurance company to determine what, if any, additional services are needed. Any final decisions concerning your property rest with you and your insurance adjuster. If you have a large loss, an adjuster may choose to inspect your damage, however, emergency services should not be delayed. Water damage requires a timely response, in order to minimize property loss.