In the event of requiring biohazard cleaning, two things matter most: response time and experience. It takes experience to gain the necessary level of professionalism and compassion to handle the rigors of restoring to order life's more traumatic events such as violent crime and accident scenes. That's why ServiceMaster Clean® offers specialized, trauma cleanup services - to provide a partner you can trust with restoration when it's needed most.

Proven Processes To Clean:

• Crime scenes
• Homicides
• Suicides
• Natural death
• Trauma accidents
• Industrial accidents
• Tear gas cleaning
• Meth labs
• Fingerprint dust
• Uninhabitable residences
• Disinfecting/odor removal
• Vehicle mishap cleaning
• Hoarding and gross filth
• Viral & bacteriological outbreaks requiring sanitization

We understand that this may be a difficult time and will work as quickly and unobtrusively as possible.  Following are some information points that you will need to be familiar with:

• All technicians are provided with a full battery of vaccinations against Hepatitis A&B and Tetanus.
• Technicians are issued and trained to use full PPE, including cut-resistant Kevlar gloves and full respirators with HEPA filtration.
• We meet, or exceed, the state & federal requirements including the OSHA and DEQ standards and are a member of ABRA.
• Biohazard waste must be disposed of according to law: In designated bags packaged within specially marked boxes, and we have an agreement with a licensed disposal operator for pickup and incineration.
• Blood and body fluids contain many dangerous pathogens and present not only a large health hazard but also a massive liability if not disposed of properly.
• Documentation with Journal notes and photos are entered for every job. These can be sent to insurance companies or sent to you for your files.

1. A Field Manager will visit the site to determine the scope and cost before any work begins.
2. All porous materials that are affected with blood or body fluids must be disposed in accordance with EPA requirements and all hard surfaces cleaned and disinfected.
3. Contaminated carpet, padding, drywall, subfloor, vanity bases, clothing, etc. must be disposed of properly.
4. All cleaning must be done with EPA registered disinfectants that kill HIV, Hepatitis, Strep, etc.
5. In most cases an AFD (Air Filtration Device)  or Hydroxol generator will be run while working to minimize odor and dust.
6. New odor removal nano-technology is now available exclusively through ServiceMaster Clean. For information click here. <where is this supposed to go?
7. All waste and affected items must be specially packaged in designated Bio boxes and incinerated by a licensed hazardous waste operator.
8. Photographic documentation will be made and provided to the customer upon request.
9. Full PPE is to be worn by all workers engaged in cleanup. This includes a full respirator, single or double body suit, latex gloves, Kevlar cut-resistant gloves, and neoprene gloves.

• All technicians are provided with a full battery of vaccinations against Hepatitis A&B and Tetanus.
• Technicians are issued and trained to use full PPE, including cut-resistant Kevlar gloves and full respirators with HEPA filtration.
• We work with your insurance company for defining scope and payment.
• We meet, or exceed, the state & federal requirements including the OSHA and DEQ standards and are a member of ABRA.
• Biohazard waste must be disposed according to law: In designated bags packaged within specially marked boxes, and we have an agreement with a licensed disposal operator for pickup and incineration.
• Blood and body fluids contain many dangerous pathogens and present not only a large health hazard but also a massive liability if not disposed of properly.
• Our documentation is excellent, with Journal notes and photos entered for every job. These can be sent to insurance companies or for your personal use.

Swine Flu (H1N1 Flu) has reached pandemic alert level 5 as of April 29, 2009. According to the CDC,Phase 5 is a "strong signal that a pandemic is imminent and that the time to finalize the organization, communication, and implementation of the planned mitigation measures is short." More recently, on June 11, 2009, the World Health Organization (WHO) signaled that a global pandemic of novel influenza A (H1N1) was underway and raised the worldwide pandemic alert level to Phase 6. "By June 19, 2009, all 50 states in the United States, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands have reported novel H1N1 infection. While nationwide U.S. influenza surveillance systems indicate that overall influenza activity is decreasing in the country at this time, novel H1N1 outbreaks are ongoing in parts of the U.S., in some cases with intense activity."

• ServiceMaster has extensive experience in large facility santization for norovirus and other biohazardous conditions/communicable diseases.
• Please keep informed of breaking information about this "rapidly evolving situation" on the Centers for Disease Control and Prevention (CDC) website.