About the Author

Chris Coffin joined ServiceMaster in 2003 with a comprehensive background in construction and project management. Since joining ServiceMaster, he has worked diligently to master all aspects of the company and was promoted to Director of Production, Training and Safety in March of 2004. His extensive certification training includes:

• WRT: Water Restoration Technician
• ASD: Applied Structural Drying
• Certified Lead Abatement Supervisor
• OSHA Health & Safety technician
• HAZWOPER 40 Certified
• CMR: Certified Mold Remediator
• AMRT: Applied Microbial Remediation Technician
• NADCA Air Systems Cleaning Specialist
• NADCA Ventilation Systems Mold Remediator
• Certified in Clean Space Encapsulation systems course by Basement Systems
• ServiceMaster Academy of Service
• MRT: Mold Remediation Technician
• Certified Continuing Education instructor for MD, VA & DC

If you would like to contact Chris with questions or for further information on ServiceMaster’s many services, please contact him at

chris@servicemaster-dc.com.




Why Call Us

Our Company
Corporate
 

Nano-tech Filters:

A ServiceMaster Exclusive Odor Removal System

Have you ever done a final review of a loss and been amazed at the cost of ALE (Additional Living Expenses)? Have you given in to homeowner demands for relocation based on nothing more than a complaint of smoke or sewage odor, even on losses with a limited scope? Have we got a solution for you!

Our prehistoric ancestors relied on their sense of smell to inform them of whether fruit was ripe, meat had spoiled, and whether or not there was a predator in the area. In the days before antibiotics and IV bags, eating bad food could literally kill you. In modern times we do not rely on our olfactory abilities as heavily for survival, but it still provides a powerful emotional connection that is actually more strongly linked to memory and emotion than any of our other senses. When you smell the aroma of fresh bread, it can transport you to your Grandmother’s kitchen instantly. Simply walking past someone wearing your mother’s perfume can bring back memories of childhood more vividly than seeing a picture of her or talking with her on the phone. Unfortunately, the emotional connection with our sense of smell is not limited to pleasant recollections or feelings. Malodors such as smoke, sewage, and decaying tissue can evoke a powerful reaction that includes headaches, stress, and actual physical illness in many individuals. In the disaster restoration business we run into this on a daily basis and odor alone often extends the scope of the cleanup and disruption associated with fire, biohazard and sewage losses. In multi-unit housing, a small loss in only one unit may result in the spread of odors to common areas and adjacent units, and can result in liability claims. The residents of these units must often be relocated at considerable expense, or at the very least they may demand that some cleaning be done in their own unit because of the perception that they have somehow been exposed to whatever loss occurred in the building. For many people, their sense of smell is what guides their perception of “clean.” The odor that they are experiencing does not by any means indicate that there is a need for cleaning, but based on their perception of the situation, they are entitled to the same cleaning services as their neighbor who actually experienced the loss. Relocation expenses are also a factor when the loss occurs in a single family home. Moving a family of four into temporary housing and paying per diem will result in several hundred dollars a day in additional costs on the claim.

Obviously this can drastically increase the cost of an otherwise small cleaning project, especially if a homeowner must be relocated while the cleaning is in progress. The obvious solution is to remove any damaged sections and to clean the structure entirely, which in the long term will ensure that no odor remains. But what about the short term? How can we allow a homeowner to remain in the house and avoid paying liability claims for neighboring units? Charcoal filters are not effective enough; ozone is dangerous in any concentration and even if cleaning begins immediately the airborne particulate will remain for some time. By harnessing the latest in odor mitigation technology, ServiceMaster can immediately remove the airborne odor and reduce the ALE on any project. In addition to our extensive line of odor neutralizing agents, HEPA air scrubbers and negative pressure, we are proud to be the only company with access to Nanotech filters. These incredible new filters are used in our air scrubbers in addition to the HEPA filter to quickly remove all airborne malodors. This includes smoke, sewage, and decaying tissue on biohazard cleaning projects. These filters are produced using new manufacturing techniques to provide maximum surface area on a molecular level for optimal filtration. One 16x16 filter contains enough surface area to cover a football field! Field use has demonstrated repeatedly that all odors are removed from the air within a few hours, removing the need for relocation and increasing the customer’s positive reaction to the efforts of their insurance carrier.

We would be happy to provide an in-office demonstrate of this for you, and will be showcasing the technology in our free CE classes as well. On your next fire, sewage or trauma loss reduce your ALE and be a hero to your clients- refer ServiceMaster of Alexandria and put our Nano-tech filtration to work for you.

Call ServiceMaster today and feel the difference tomorrow!

Click HERE to download a FAQ sheet
about this amazing new technology